Terms of Service

Welcome to Al Thahani New & Used Furniture. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.

Store Information

Al Thahani New & Used Furniture sells new and used furniture products through our website and related sales channels. Used products may show signs of previous use, which will be reflected in the product description, images, or condition details where applicable.

Use of Our Website

By using our website, you agree that you will not:

• Use the website for any unlawful purpose
• Attempt to interfere with website security or functionality
• Copy, reproduce, or misuse website content without permission
• Provide false, inaccurate, or misleading information

Product Information

We make every effort to display product descriptions, images, prices, dimensions, and condition details accurately. However, slight differences in color, texture, size, or appearance may occur due to lighting, photography, screen settings, or the nature of used furniture.

For used furniture, normal signs of previous use, minor marks, or wear may be present unless otherwise stated.

Pricing and Availability

All prices are listed in AED unless stated otherwise. Product prices and availability may change without prior notice. We reserve the right to correct pricing errors, product information, or availability issues at any time.

Orders

After placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order if:

• The product is unavailable
• There is a pricing or product information error
• Payment cannot be verified
• Delivery information is incomplete or incorrect
• Fraudulent or suspicious activity is detected

Payments

Payments must be completed using the payment methods available at checkout. You agree to provide accurate billing and payment information. We are not responsible for delays caused by payment authorization issues.

Shipping and Delivery

Delivery is available within the United Arab Emirates based on our shipping zones and delivery charges. Please review our Shipping Policy for full details.

Returns and Refunds

Returns, refunds, and exchanges are handled according to our Refund Policy. Please review the policy before purchasing.

Delivery Access

Customers are responsible for ensuring that the delivery location is accessible for large furniture items. This includes checking doorways, elevators, staircases, parking access, and building permissions. Additional charges may apply if delivery cannot be completed due to access issues.

Assembly

Assembly may be available for selected items or locations, depending on the product and delivery option chosen. Assembly availability should be confirmed before or during checkout where applicable.

Cancellations

Orders may be cancelled before dispatch or delivery scheduling. Once an order has been dispatched, prepared, or scheduled for delivery, cancellation may be subject to delivery, handling, or restocking charges.

Intellectual Property

All website content, including logos, images, product descriptions, graphics, and text, belongs to Al Thahani New & Used Furniture or its content providers. You may not copy, reproduce, distribute, or use our content without written permission.

Limitation of Liability

To the maximum extent permitted by law, Al Thahani New & Used Furniture shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates. Any disputes shall be handled according to applicable UAE laws and regulations.

Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: support@althahanifurniture.com
Website: www.althahanifurnitureshop.com